Privacy Policy

SMS messaging

Lumi Lights may use text messaging to communicate with you about your lighting inquiry, consultation scheduling, appointment reminders, quote updates, installation scheduling, and other service updates. By providing your phone number and voluntarily checking the SMS consent box, you consent to receive transactional SMS messages from Lumi Lights.

SMS consent is collected separately from acceptance of this Privacy Policy and the Terms and Conditions. Consent is not a condition of purchase or of receiving a quote.

We collect phone numbers and SMS consent through forms on our main website and on lighting landing pages we may publish later.

Message frequency may vary. You may receive up to 3 to 4 messages per inquiry, including a confirmation or follow-up, a scheduling message, an appointment reminder, and a quote or installation update when it applies.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

You may opt out at any time by replying STOP to any message. After you send STOP, we will send a confirmation and you will no longer receive SMS messages from us unless you opt in again. For help, reply HELP or contact us at support@lumienergy.us or +1 (480) 252-6872.

Data use and sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties or affiliates for their marketing.

Your contact information, including your mobile number, is used to provide the lighting consultation and communication you requested. We do not sell, rent, or lease your personal information.

We may share limited data with service providers who help us deliver the services or run our systems, such as website hosting, form storage, email, and SMS delivery. Those providers may use the information only to perform work for us and must protect it.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, or disclosure.

1. Who we are

Brand: Lumi Lights
Contact: Ivan Navarro
Address: 1222 South Lesueur, Mesa, AZ 85204, United States
Email: support@lumienergy.us
Phone: +1 (480) 252-6872

2. Information we collect

We may collect your name, email address, phone number, property address, which page you submitted the form from, whether you agreed to SMS messages, whether you accepted these policies, and any other details you choose to send us. We may also collect technical information such as browser type, device information, pages visited, and cookies used to run and improve the site.

3. How we use your information

We use this information to respond to quote requests, prepare consultations, schedule appointments, send transactional SMS when you have opted in, improve the website, and meet legal obligations.

4. Email

We may email you about the quote or appointment you requested. If we send promotional email, you can unsubscribe using the link in that email or by contacting support@lumienergy.us.

5. How we share information

We do not sell or rent your personal information. We may share it with service providers who help us operate the website, store form submissions, deliver messages, or host the site. We may also share information when the law requires it, or if the business is sold or transferred, with appropriate confidentiality protections.

6. Data retention

We keep personal information only as long as needed to respond to your request, provide the services, meet legal duties, and resolve disputes. After that, we delete or anonymize it when we reasonably can.

7. Your choices

You may ask to access or correct your information, ask us to delete it where the law allows, opt out of marketing email, and opt out of SMS by replying STOP. To make a request, email support@lumienergy.us.

8. Cookies

We use cookies and similar tools to keep the site working and to understand traffic. You can control cookies in your browser settings.

9. Children's privacy

This website is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe we have, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date. Continued use of the site after changes are posted means you accept the updated policy.

11. Complaints

If you have a concern about how your information is handled, email support@lumienergy.us with the details. We will review it and aim to respond within 15 business days. You can also call +1 (480) 252-6872.

12. Contact us

Lumi Lights
Attn: Ivan Navarro
1222 South Lesueur, Mesa, AZ 85204, United States
Email: support@lumienergy.us
Phone: +1 (480) 252-6872